Terms & Conditions

Last updated: 25/06/2024

General (general)

These terms of use (“Terms”) govern your use of www.blackboxtravel.tech as well as the other websites (each a “Website” and together the “Websites”) that link to these Terms that are operated by Travelbox Tech Limited and its affiliates, (collectively “Travelbox” or “we” or “us” or “our”).

By continuing using this Website you have unconditionally acknowledged and agreed to all the terms specified in these Terms. If you do not agree with any of them, you should immediately stop using the Website. Moreover, we reserve the right to suspend or terminate your use of the Website and your personal account in case of reasonable suspicion of your breach of these Terms without prior notice.

We reserve our right to amend, modify or replace any of these Terms from time to time. We will post the latest version of the Terms on the Website. Once they are posted, they become immediately effective. Upon your continued access and use of this Website, you will have unconditionally acknowledged and agreed to the latest version of the Terms.

Permitted user behavior

  1. You will comply with all applicable laws and regulations while browsing the Website.
  2. You will comply with all applicable laws and regulations while browsing the Website:
    • attempting to access other users’ accounts
    • trying to penetrate any security measures; and/or
    • imposing an unreasonably large amount of burden on our system
  3. You will take necessary precautions to ensure that anything you offer to us (e.g. document uploads) is free from viruses, spyware, malicious software or anything that may harm our technological infrastructure.
  4. You warrant that all information and details provided to us are true, accurate, complete and updated in all respects. If such information changes at any time, you will update us as soon as practicable.

We have appointed a Data Protection Officer (“DPO”) to take up two key responsibilities:

  1. Ensure that our operations are in compliance with the data privacy principles as stated above and enforce privacy policy within the organization

  2. Serve as the key contact point to address your concern, handle your requests or complaints about data privacy matters and practices

You can find DPO’s contact details in section “Contact Details”.

How do we collect your personal data?

There are a number of ways we may collect your personal data, either from you or a third party.

You may provide data to us through:

  • web form you filled in for filing an inquiry, complaint or feedback

  • any online survey or poll you complete on our website

  • cookies, you can read into detail in our cookies policy

  • your email, live chat or call record with us

We may also collect your personal data from a third party that may include:

  • digital services provider

  • companies who assist in marketing purposes

  • social media or social networking sites

What kinds of personal data do we collect?

You may provide data to us through:

  • contact details such as your email, phone number, and address

  • information through our use of cookies

In general, we may process your personal data for:

  • designing specific products/services for you;

  • improving marketing and promotional efforts and product and service offerings;

  • conducting market research for statistical or other purposes;

  • complying with the laws and regulations in applicable jurisdictions;

Who are we going to share your personal data with?

We may share or transfer it to our affiliate companies, a third-party vendor, within or outside Hong Kong, to perform administrative, technical, hosting, marketing or other functions that help us manage the Website while providing service to you.

Except as noted above, we will not release your personal data to any other party without obtaining your consent, unless required to do so by government authorities or legal process or as otherwise permitted by law.

How long will we keep your personal data?

We will retain your personal data for a period necessary to attain the specified purposes.


We would like to keep you informed about products and services that we offer or may provide in the future. We may inform you by email or other electronic channels. We will only inform you of products and services that you may be interested in. Before using your personal data for direct marketing, we must obtain your consent. You may give your consent to the use and provision of your personal data for direct marketing by opting in via avotech website. You may also withdraw your consent later by informing us in writing an email stating the purpose to the email address in the section “Contact Details”.


All content (including images, illustrations, and text), material and information on this Website belong to BLACKBOX Travel Tech and are protected by copyright or intellectual property law. You must not alter, copy, modify, adapt or reverse-engineer any part of this Website for commercial or public use unless you have written consent from us.

Availability of the Website

Although we aim to offer the best service possible, we make no promise that the service on the Website will meet your requirements. We cannot guarantee that the service will be fault free. If a fault occurs in the service, you should report it to us and we will attempt to correct the fault.

Your access to the Website may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services.

We cannot guarantee that the Website is compatible with all browsers and all kinds of devices.


The use of Website is at your sole responsibility and risk. We shall not be liable for loss or harm you may suffer from using this Website.

You may find links to third party websites on the Website. These are provided for your convenient access to relevant information held on these websites. By providing links to these websites, we shall not be deemed to endorse, recommend, approve, guarantee or introduce any third parties or the service/products they provide on their websites. We are not liable for any loss or harm you may suffer arising from browsing these third-party websites. Your use of these websites will be subject to any terms of use and/or privacy policy provided by such websites’ owner or operator.

Privacy Policy and Cookies Policy

Please refer to our Privacy Policy and Cookie Policy.

Governing Law and Jurisdiction

The information and materials contained in or accessed through this website are provided on the basis they are available and for use only in the Hong Kong Special Administrative Region ("HKSAR"). By accessing this website and/or using the online services, you agree that such access and/or use, as well as these Terms are governed by, and construed in accordance with, the laws of the HKSAR and you agree to submit to the non-exclusive jurisdiction of the courts of the HKSAR.